Return & Refund Policy
T & C 2016 – www.frombombay.com
- ONLY handwash. Dry Cleaning recommended for heavy embroideries. Full embroidery threadwork kurtis tend to shrink slightly. We highly recommend dry cleaning. If prefer handwash, kindly do not use washing powder. Softener recommended. Handle with care.
- Our Material Never Shrink. Yet unlike rayon, its cotton’s characteristic to shrink little after washing. Once ironed and wore them for few minutes, the material shall return to its size.
- NO Exchange allowed. Kindly refer our measurement chart for you ideal size. Kindly purchase one size bigger if your measurement fall on the borderline. This to leave some margin for the cotton to loosen upon washing.
- Delivery 3 working days from date of payment made.
- Upon postage done, it’s Pos Malaysia’s responsibility for swift delivery, based on area of your resident. Kindly track using the code given.
- We strictly don’t accept exchange or return for wear & tear and for mishandling eg: machine wash. Kindly handle our kurtis sensitively.
- We exchange & refund for manufacturing faults such as taints and tears. Kindly revert 7 days upon receiving your item. Kindly return in original condition with packaging. And we do refund for kurta which shrink more than 1 inches upon washing. We will follow the measurement table as benchmark.